Bhavna Ramdoyal Suneechur

Redesigned Medine's Employee Value Proposition (EVP), engaging over 1,000 employees through organization-wide workshops and embedding values into the performance management framework.

Drove culture transformation initiatives, achieving an 80% participation rate in key employee engagement events and strengthening employer branding through strategic communications.

Designed and delivered structured learning and capability development programs for 600+ employees, achieving a 60% training satisfaction score and strengthening leadership pipelines for 140 managers.

Led a Group-wide Skills Audit for 400 employees, completing 250 assessments to identify critical capability gaps and inform workforce planning, alongside a 60% Training Needs Analysis (TNA).

Implemented HR Standard Operating Procedures (SOPs) and a new Performance Management System, improving governance, consistency, and operational efficiency across HR processes and embedding a values-based performance culture.

Developed and institutionalized the DEIB Charter, establishing a framework to track cultural maturity and inclusion progress, and rolled out a Code of Ethics programme for 400 employees.

Designed and implemented a Group-wide Customer Service Charter, standardizing service expectations, and introduced occupational health and wellbeing initiatives including psychologist support structures.

Developed and scaled employee sports initiatives, engaging approximately 100 employees monthly, fostering team spirit and contributing to consecutive wins in the FMSC Football Championship.

Supported capability development for over 3,500 internal and external learners, ensuring structured and impactful training delivery aligned with organizational needs over 2 years.

Managed end-to-end training operations, including programme design coordination, logistics, vendor management, and budget oversight to ensure high-quality and seamless delivery.

Contributed to significant growth in training revenue from MUR 8M in 2022 to MUR 14M in 2024 through effective programme management and market responsiveness.

Partnered with business units to identify skills gaps and deploy targeted learning interventions, strengthening stakeholder and vendor partnerships for consistent, scalable learning solutions.

Coordinated the planning and delivery of corporate training programmes, professional certifications, and executive education initiatives to meet organizational objectives.

Managed relationships with clients, trainers, and academic partners to ensure successful programme execution and participant satisfaction.

Supported business development activities through training needs analysis and customized learning solutions, contributing to program growth.

Monitored programme effectiveness and contributed to continuous improvement of learning offerings and curriculum development.